General information

Public transit

Moscow has 9 railway terminals, 2 river-boat stations, from which cruise ships are sailing off, and a wide network of highways, including those connecting the north and south of the country, Europe and Asia.

Besides Moscow Metro, the fifth in the world in terms of intensity of use, to World Cup FIFA 2018 The Moscow Central Circle or MCC was opened – new type of land railway transport.

We have modernized the rolling stock of ground and underground transport: launch of more than 6,000 new buses and 264 metro cars which meet the requirements of world standards will be timed to the 2018 FIFA World Cup.

 

A new inform system with dublicate announcements and data in English has been introduced in public transit.

The Moscow Metro is one of the most beautiful in the world. At 16 metro stations, tourists can see the performance of the artists of the project «Music in the metro».

Bikesharing is well-developed in Moscow, at the moment the system is comprised of 380 stations and 3,600 bicycles available.

Free trips during FIFA World Cup 2018    http://transport.mos.ru/#!/page/fifa/besplatny_proezd

More information on http://welcome2018.com/fan_guide/information-for-fans/transport/

 

Metro

The underground (Metro) is considered one of the fastest types of transport in Russian cities since it’s a good way to avoid traffic jams during rush hour. The Moscow underground and the high-speed tram are usually open from 05:30 a.m. until 01:00 a.m., while the trains depart from the platforms every other minute. The price depends on the number of trips

Ticket validity
Metro tickets have a limited duration — from 1 to 30 days. The exception is the electronic card «Troika».

If you missed the stop

if you missed your stop – don’t worry. You need to get off at the next station and take the opposite train Check the information boards to be sure that the train is on the same line. In most cases this is so.

 

 

Photo

Photographing stations and trains are not prohibited. But do not use the flash when the train is approaching.

 

Free Wi-Fi

The Moscow metro trains have free Wi-Fi. To connect  it, you need to specify the network MT_Free (or something like that) in the phone settings, confirm the phone number and view the advertisement.

 

 

Turnstiles

Don’t hurry through the turnstiles. Otherwise they can’t  count the pass and close the latches.

 

How to apply a ticket

Attach the ticket to the reader on the right side.

 

 

Toilets and trash cans

There are no public toilets and trash cans at the station. Toilets can be found in 2GIS. Trash cans stand in the vestibules and near the ticket offices

 

How to stand on the escalator

On the escalator you should stand on the right side or climb up the left side. With a high flow, you can stand on the left side.

 

Bags in the doorway

Do not worry if the closing doors of the car snagged your bag .The driver will open the door  again.

 

Catch the train

If you go down the escalator and see the train, no hurry. Anyway the driver will close the doors accoding the schedule. If the train waits for everyone, then it will never move. Another lineup will come in a couple of minutes.

Emergency and lost items

In case of falling on the tracks…

If you fell on the tracks and can’t move or see coming train, you should lay down along the tracks putting your face down. Then ask passengers to inform a station master about the accident. If you don’t have serious injuries, ask passengers to inform a station master about the accident and go fast along the tracks in the direction of the train. The landmark is black-and-white rack. Standing behind the rack — you’re safe. Don’t cower under the edge of passenger platform. Don’t try to get out by yourself. Don’t touch the tracks with electricity. You may get electrocuted. If you saw a man has fallen on the tracks, immediately inform a station staff.

Bus, trolleybus and tram

You can usually find the timetables and route listings for buses, trolleybuses and trams at the bus stop. The overground transport lines in cities usually funcion with intervalls of 5 to 30 minutes, depending on the time of day. The minibus routes have individual schedules, from 5-7 a.m. to 8 p.m. or even 1 a.m.

Night buses № “B” go every 15 minutes, the rest night buses go with 30 minutes intervals. The price is the same.

In Moscow ground public transport is accessed from the front door of the vehicle, there are controllers and turnstiles near the door

The minibuses, or marshrutkas, are very popular in all Russian cities, since they can get you through the city faster and stop anywhere the passenger asks, not only by the bus stops. More often than not they are plain minibuses with seats for 14-16 passengers. In cases when the minibus route is run by a full-sized bus it can take up to 40 people. The trip can only be paid directly to the driver (usually in cash only) and the cost is advertised on the front of the bus or inside (it is usually 20-30% more than regular bus tickets).

Items on the tracks…

If your items moved down on the tracks immediately inform a station master. Don’t try to get it.

Smoking or fight…

If you noticed smoking or figth immediately inform the train operator on the intercom or the station master.

If you feel bad…

If you feel bad, you’re sick or lose consciousness, go and squat asking to help station staff or passengers. If you noticed someone feels bad ask station staff or the train operator (if it happens in the subway car) to call a doctor. Provide first medical aid if you know the basics. Don’t give any pills if the victim doesn’t ask. In case of epileptic fit you should keep the person to avoit self-hurting because of cramping.

 

Lost items…

If you lost your items in the Metro you can call the Moscow Metro query service: (495) 622-2085. All  items are sent to Lost and Found storage, it’s located in the lobby of the metro station “Universitet” (way out from the centre of the hall). Items are keeped for three months then they are sent to State fund. To get back your items you should come with your passport (ID card) and write an application. Documents copies are sent to Document Lost property office (Novoslabodskaya street, 57/65, phone +7(499) 978-4624 and +7(499)978-4362).  Personal documents (passpotrs, ID cards, student card and so on) are  immediately sent to Police. If you found lost items you should inform a station master  or the train operator on the intercom .

http://russianmetro.ru/

 

Commuter trains

Commuter trains, or elektrichkas, cover not only the city but also the closest suburban areas, from 100 to 150 km from the city centre. The ticket price depends on the distance of your journey and tickets have to be bought beforehand from the ticket booth or terminal.  If a station has neither ticket booths nor terminals, a ticket can be purchased on board of the train from representatives of the carrier. One-way tickets have to be used the same day they are purchased and are only valid for that specific destination; round-trip tickets can be used within 24 hours of their purchase (except during weekends and national holidays).

The traffic patterns of commuter trains http://transport.mos.ru/#!/page/trains/shema_prigorod

The commuter trains and buses schedule   http://transport.mos.ru/#!/page/trains/rasp

Rates http://transport.mos.ru/#!/page/trains/oplata/rates

Interceping parking areas http://transport.mos.ru/#!/page/trains/perehvaty

Frequently asked questions http://transport.mos.ru/#!/page/trains/faq

 

TAXI

All Russian World Cup host cities have legal taxi companies. They have their own fleets of cars which are regularly go through technical maintenance and are licensed to transport passengers and baggage.

 

All companies are private, although some may be “accredited” for work in certain locations (airports, train stations). Accreditation means that the company’s service quality has been tested and it provides fixed-rate services (agreed upon with the client).

 

All licensed cabs have to have a yellow or orange lamp on the roof, as well as checkered body. Some host cities have further rules for taxis – for example, all official Moscow taxies are yellow.

 

A number of rules should be followed when taking a taxi. According to Russian law, children under 12 must always ride in child safety seats or special booster seats – in any car, including a taxi. The fine for breaking this law is 3,000 roubles. Other laws applicable to taxi passengers include buckling your seatbelt (fine is 1,000 roubles) and exiting the car only once it has come to a full stop.

 

Smoking (either for passengers or the driver) should be discussed in advance. Some taxi companies prohibit passenger smoking. Traveling with pets may be limited. Typically, passengers are allowed to transport cats or small dogs in carriers; however, riding with larger or exotic animals (for example, reptiles) should be discussed in advance.

Forgotten items should be reported as soon as possible either via mobile app or by phone to the taxi company’s operator.

 

Most cabs are cash-only. Payment by credit card should be discussed when ordering. If using a mobile app, it’s usually possible to pay online by credit card. Tipping the driver is not necessary. The driver may help you with your belongings, but it is not one of their direct responsibilities.

The client typically pays for parking or tolls. Many companies offer additional options, such as a larger trunk, child safety seat, air-conditioning, Wi-Fi, and airport/train station pick-up at the gate. All of these services should be discussed in advance with the company.

 

Some taxi companies offer “designated driver” services, for situations when the car’s owner cannot drive his/her own car. In such cases, the driver will go to your car’s location and drive the car to wherever it needs to go.

The rates for this service in Moscow start at 900 roubles; in Kazan and Saint Petersburg price starts at 1,000 roubles. There is an important catch: in order to use this service, your car insurance (OSAGO) cannot limit the number of drivers allowed to drive your car.

Security rating of taxi companies http://transport.mos.ru/#!/page/auto/reiting

Identify  the availability to implement passengers and luggage operations by taxicabs http://transport.mos.ru/#!/page/auto/taxi_license

Social Taxi request http://www.mosgortrans.ru/?id=896

From airport to Moscow by taxi http://transport.mos.ru/#!/page/fifa/spravochnik

Frequently asked questions http://transport.mos.ru/#!/page/auto/faq

 

Renting a car in Russia

Car sharing is a short-term, per-minute car rent that provide alternative to private transport.

Car sharing service is more convenient than using private vehicle because client doesn’t pay for refueling, washing, servicing and insurance of the car and doesn’t pay for parking.

In Moscow car sharing service began actively develop in the autumn of 2015.

To use this service you should register with operator, then find the nearest car by download mobile application and make a trip. The payment is made by credit card.

Different companies have different terms where you can use car rent. You should watch conditions.They also use different price policy.

For now the Department of transport and development of road transport infrastructure of Moscow cooperate with 12 companies – Delomobil, Anytime, You Drive, Car 5, Belka Car, Rent Me, Carenda, Lifcar, Easy Ride, Car4you, Carlion, Carusel.

You can rent any class of car online from international rental companies, Russian companies, or aggregator sites (sites that scan a number of companies for the best possible offers). You can also rent a car at airports and railway stations in large cities. Some hotels also offer car rental services.

Any day you can live your car:

·             On intercepting parking areas located near 26 metro stations. You can park ypur car for free from 06:00 a.m. till 21:30 p.m. if you make 2 trips in metro;

·             On open air parking with barrier. Most car parks have preferential night rate (from 22:00 p.m. till 10:00 a.m.). Some of them have also preferential day rate (from 10:00 a.m. till 22:00 p.m.);

·             Near the large parks such as VDNKh and Sokolniki.

 

 

 

 

You can pay for parking by cash or by cashless payment. You can pay by cash ony using terminal QIWI.

Cashless payments:

·             the Moscow Parking mobile app;

·             using a parking meter with credit card;

·             by call or sending a text message

 

You can load the Moscow Parking mobile app on your phone with IOS or Android. You can fund your parking account on mos.ru.

 

 

If you pay for parking using mobile app or sending text message – tarrification will be charged by minute. So if you finish your parking early, the money for unused parking time safe on your parking account and you can use it next time.

 

In all other cases payment is calculated up to 15 minutes.

 

Maximum speed of traffic in populated areas is 60km/h, on several large Moscow highways is up to 80km/h, road signs inform you. Outside build-up areas on most roads you can move with 90km/h. On the highways you can drive with 1100rm/h, but on separate parts of road the maximum speed could be increasw by road signs. Inspectors and speed cameras watch for breaking speed limits. Speed cameras record exceeding the maximum speed more than 20 km/h.

 

 

Frequenty asked questions http://transport.mos.ru/#!/page/karshering/faq

 

Ways to travel from Moscow to another host cities

From Moscow to St.Petersburg:

  • on plane from any Moscow airport;
  • on train from Leningradsky railway station (m.st.Komsomolskaya) or Kursky railway station (m.st.Kurskaya);
  • on bus from Moscow Central bus station, from bus station on Komsomol’skaya Square, from Krasnogvardeyskaya metro station
  • on car or taxi. The distance is 680km. The route passes Leningradskje shosse (Highway). When reach it follow the signs.

Moscow – Kazan:

  • on plane from any Moscow airport;
  • on train from Kazansky railway station (m.st.Komsomolskaya);
  • on car you should drive on Highway M-7 that lead from Moscow to Kazan through Vladimirskaya and Nizhegorodskaya districts and then through Chuvash Republic to the Tatarstan border. You can reach M-7 from south and south-west part of the capital.

Moscow – Sochi:

  • on plane from any Moscow airport;
  • on train from Kazansky railway station (m.st.Komsomolskaya), Paveletsky railway station (m.st.Paveletskaya) or Kursky railway station (m.st.Kurskaya).

Moscow – Volgograd:

  • on plane from any Moscow airport;
  • on train from Paveletsky railway station (m.st.Paveletskaya);
  • on bus from Varshavskaya bus station (m.st.Varshavskaya), from Krasnogvardeyskaya bus station (m.st. Krasnogvardeyskaya).

Moscow — Ekaterinburg:

  • on plane from any Moscow airport;
  • on train from Leningradsky or railway station or Kazansky railway station (m.st.Komsomolskaya).

Moscow – Kaliningrad:

  • on plane from Vnukovo airport or Sheremetievo airport;
  • on train from Belorussky railway station (m.st.Belorusskaya).

Moscow – Nizhny Novgorod:

  • on plane from any Moscow airport;
  • on train from Yaroslavsky railway station (m.st. Komsomolskaya).
  • On bus from Kazansky railway station (m.st.Komsomolskaya), from bus station near m.st.Schelkovskaya,m.st.VDNKh;
  • On car – 423km, about 6.5 hours on the road.

Moscow – Rostov-on-Don:

  • on plane from any Moscow airport;
  • on train from Kazansky railway station (m.st.Komsomolskaya), Paveletsky railway station (m.st.Paveletskaya) or Kursky railway station (m.st.Kurskaya).
  • on bus from bus station near m.st. Krasnogvardeyskaya and m.st. Orekhovo.

Moscow – Samara:

  • on plane from any Moscow airport;
  • on train from Kazansky railway station (m.st.Komsomolskaya);
  • on bus from bus station near m.st. Krasnogvardeyskaya and m.st.Kotelniki.

Moscow – Saransk:

  • on plane from Domodedovo airport;
  • on train from Kazansky railway station (m.st.Komsomolskaya);
  • On bus from bus station near m.st.Schelkovskaya,m.st.VDNKh

Emergency telephone numbers

Contact – Center of “Moscow Transport”: (495) 539-54-543210 (from mobile phones);

Contact – Center of “Bus stations”: 8 (499) 940-08-43;

Contact – Center of “Transport service”: 8 (499) 940-15-15

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